Service 02 · Monthly retainer

Hosting and maintenance retainer.

We keep your website online, backed up, secure and current. Fast hosting, uptime monitoring and a monthly window of content edits handled by the people who built the site.

99.9%
Uptime target
24/7
Automated monitoring
Daily
Off site backups
99.9% uptimeDaily backupsSecurity updatesMonthly edits99.9% uptimeDaily backupsSecurity updatesMonthly edits

What you get

Everything in the hosting & maintenance service.

01

Managed fast hosting

Your site runs on a global network so it loads quickly for visitors in Kingston, Miami, London or anywhere else.

02

Daily backups

A full copy of the site is taken every day and kept off site, so a bad edit or an outage never becomes a rebuild.

03

Security and updates

SSL, patches and dependency updates applied for you, plus malware and spam monitoring on forms and logins.

04

Uptime monitoring

Automated checks watch the site around the clock and alert us first, so most problems are fixed before you notice.

05

Monthly edit window

Send text, images, prices or opening hours by WhatsApp and we apply the changes within your monthly hours.

  • SSL certificate included
  • Off site daily backups
  • Uptime alerts around the clock
  • Priority WhatsApp support
  • Monthly performance check
  • Cancel any time, no lock in

Pricing

Simple plans, priced before we start.

Care

J$5,600/ US$35per month

Keeps a simple site online, safe and backed up without you thinking about it.

  • Managed fast hosting and SSL
  • Daily off site backups
  • Security and software updates
  • Uptime monitoring
  • 30 minutes of edits monthly
Get this plan
Most chosen

Care Plus

J$12,000/ US$75per month

For businesses that change prices, photos or offers through the month.

  • Everything in Care
  • Two hours of edits monthly
  • Priority WhatsApp support
  • Monthly performance check
  • Quarterly speed tune up
Get this plan

Managed

J$24,000/ US$150per month

A hands on partner for busy sites with bookings, campaigns or many pages.

  • Everything in Care Plus
  • Five hours of edits monthly
  • Same day urgent fixes
  • Staging site for changes
  • Monthly call and report
Get this plan

Monthly retainer. Cancel any time, no lock in and no exit fee. Jamaican dollar amounts convert from US dollars at the live rate of about 160.00 JMD per US dollar.

SSL certificate includedOff site daily backupsUptime alerts around the clockPriority WhatsApp supportMonthly performance checkCancel any time, no lock inSSL certificate includedOff site daily backupsUptime alerts around the clockPriority WhatsApp supportMonthly performance checkCancel any time, no lock in

Questions

Hosting & Maintenance FAQ

What is included in the maintenance retainer?+

Managed hosting, SSL, daily off site backups, security and software updates, uptime monitoring and a set number of content edit hours each month.

Do I have to be on the retainer after you build my site?+

No. The retainer is optional. You can host the site elsewhere and manage it yourself, though most clients prefer that we keep it running and current.

Can you take over hosting for a site someone else built?+

In most cases yes. We review the existing site first, then migrate it with no downtime if it is healthy enough to maintain.

How fast do you make content changes?+

Routine edits sent by WhatsApp are usually live the same working day, and urgent fixes such as opening hours or a broken link are treated as priority.

What happens if my site goes down?+

Monitoring alerts us immediately and we investigate right away. If anything is corrupted we restore from the most recent daily backup.

Let's talk on WhatsApp.

No forms, no waiting. Message or call and you'll speak with the person who'll actually do the work.

+1 (876) 356 2950 · Mon to Sat, 8am to 8pm EST